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Counselling Service

Objectives

  • to perverse and strengthen hearing impaired individual and their families’ functioning
  • to assist hearing impaired individuals and their family members to take prevention against personal and family problems and to deal with them when they arise
  • to empower and support the service users so that they can maximize their potentials

Target Service Users

hearing-impaired persons and their family members

Types of Service

  • Individual, group and family counselling
  • Referral Service
  • Play therapy service, consultation service, family life education activities, talks, mutual support group etc
  • Others Projects

Features

  • The Centre works closing with other service units of the Hong Kong Society for the Deaf(including special child care center,parent resources center, audiological services, speech therapyservice, social and recreational center, sign language services and employment services etc) to offer holistic and one-stop service for hearing impaired persons and their families
  • Our Social Workers would make use of different communication methods, including verbal communications and non-verbal methods such as sign language, writing and lip-reading to cater for the needs of hearing impaired clients.

 

Social Worker on Duty

Service users can approach our center and meet our social workers on duty within the services hours listed below.

Time/Day Mon Tue Wed Thu Fri
9:00am - 1:00pm      
2:00pm - 5:00pm  
6:00pm - 9:30pm    

(Closed on Sundays and Public Holidays)

Enquiries and Appointment Booking

Please make an appointment with us during Centre’s opening hours or by phone, fax or email

Time/Day Mon Tue Wed Thu Fri Sat
9:00am - 1:00pm 9:00am - 12:00pm
2:00pm - 5:00pm
6:00pm - 9:00pm

(Closed on Sundays and Public Holidays)

Hong Kong Society for the Deaf Tseung Kwan O Multi-Services Centre
Address: 6/F.,Sheung Mei House,Sheung Tak Estate,Tseung Kwan O
Tel No. : 2711 1974
Fax No.: 2760 9442 / 2761 4390
E-mail : counsellor@deaf.org.hk

Application

  • Any hearing-impaired persons can apply for making an appointment with our social workers in person, by phoneor by fax.
  • Referrals can be made by government departments or any voluntary organizations.
  • After receiving the application, our social workers would make an appointment with the applicant within ten days, then evaluate his(her) needs and formulate the goals of the case, and provide counseling or referral services.

Fees

Free of charge

Withdrawal from the service

  • If the applicant would like to withdraw from the service he could apply to his social worker.
  • When the goal of the case has been achieved, our social worker would discuss with the applicant about the termination of the case. The applicant could apply for our service again when necessary.

Other Services Projects

In addition to counseling service, the center also organize other services projects to help the hearing impaired persons and their families to overcome the hearing impairment and strengthen the families’ functioning:

Caring Program for the Hearing Impaired and their Families

Hearing impairment may exert great pressure on both the hearing impaired and their family members. Isolation, depression, worsening family relationship may result if understanding and communication is not enough. Maladjustment and even tragedies may be caused. Therefore, a program named as "Caring Program for the Hearing Impaired" was launched. Workshops and mass programs will be organized to help the hearing impaired and their families to gain better communication and understanding as well as adjustment to hearing impairment. Moreover, workshops will be organized to enhance their knowledge about different ways to overcome communication barriers.

Family Life Education Program for Hearing Impaired Persons and their Families

Hearing Impairment hinders the growth of a family, but quality family life would be a strength to support a family to overcome such an invisible challenge. Therefore, Family Life Education Program was launched to enhance the cohesion, communication skills between the hearing impaired persons and their families

Flashing Door Bell Program

The counseling center cooperated with the China Light and Power (CLP) Volunteer Team to organize a “Flashing Door Bell Program”. Through the subsided bell installation, it is aimed to facilitate the hearing impaired persons for stronger bounding with the outside by better home facilities. Concurrently, the program helps to facilitate social integration between the hearing impaired persons and volunteers through CLP voluntary service. A Kick Off Ceremony was held on 10th October 2009 at Tseung Kwan O Multi-services Centre with over 60 volunteers and participants.。

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